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What service can you provide

We pay most attention to provide excellent and professional service for all the clients not only before-sales service but also after-sales services.  Because there are thousands and thousands suppliers available in China and only good quality and professional service can help us to establish and keep long term relationship with old and new clients. Below is the main advantage of our service:


1. Technical Support

Based on the detailed and timely communication, our sales people will explore all technical details of the project with you, answer your questions, record your requirements and clear your concerns. Our technical supports can study your drawings, give you suggestions and point out our questions and concerns. We may help in making your installation easier and saving your cost.


2. Auto CAD Service

If you need CAD drawings or if you are still in the initial stage of your project, we can help to provide CAD designs based on the communication with you and give our advice. We can make all details on the drawings for client confirm before produce, As such, we can assure our products can meet you request 100%.


3. Cost Estimation

After we confirmed all drawings, materials and other technical details, we will make the detailed price estimation for you. And based on your budget, we can give you several different choices.


4. Quality Assurance

During the whole production process, from material choosing to fabrication to package, our quality assurance people will strictly control each single and every process to ensure quality standards and punctual delivery. we also welcome clients to monitor product quality by either personally visiting our factory or employing third party independent inspection companies.


5. Shipping Service

We can arrange multi transportations to clients in USA or Australia, like Container Yard to Container Yard, Door to Door, Custom Clear, and Local Delivery and so on.


6. After-sale services

The Shengjin stone Company not only exports products of building stone, but also provides our customers with more and more perfect after-sale services. Please contact us for the details.


7. Strong Packing and Safe Transportation

We pack the monument, tombstone by Strong wooden Crates with Fumigation. To ensure safe loading and transportation, we have cooperated shipping company at Xiamen. We load the goods into container by ourselves and then take pictures for our clients' checking.


8. Professional Sculpture

We have the professional Sculptors for Rose, Angel and Animal Sculpture. They have been working for our company more than 12 Years. So we can keep each order in the same design and sculpture.


9. Online Inspecting your Order

You may view the high-definition monument in our factory. Contact us to see more video and pictures sample.

Added on: 2016.04.01 by ssy828


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